Support

Need help? Our 24/7 support team is here for your VPS setup, migrations, performance tuning, and billing questions.

Contact Channels

  • Ticketing via Control Panel
  • Email support
  • Priority Support on Standard & Pro plans

What We Help With

  • OS reinstalls, snapshots, backups
  • Network & firewall guidance
  • Performance diagnostics

Response Times

  • General: under 6 hours
  • Priority: under 2 hours
  • Emergency: immediate triage

FAQ

Can you migrate my VPS?

Yes. Share access details securely via the control panel; we’ll plan a zero‑downtime cutover if possible.

Do you provide backups?

We support snapshots and backups. Configure schedules from the panel; reach out if you want us to set it up.

Where are your data centers?

Multiple Tier‑III+ facilities. We recommend the closest/lowest‑latency region for your users.

How to reach support quickly?

Create a ticket from the panel and include VPS ID, steps to reproduce, and timestamps for fastest resolution.

Get StartedSign In to Open a Ticket